Data processing terms
Last updated 9 October 2026
These terms form part of our terms of service and apply when CushyCal is operated by Everburn Studio Ltd, a company registered in England and Wales (company number 17511259), registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ (“processor”) processes personal data of your clients on your behalf (you are the “controller”).
1. Scope
Subject matter: scheduling, reminders and payments for your bookings. Data: clients' names, emails, phone numbers, time zones, booking details, form answers and payment status. Duration: while your account exists, then deletion as described in our privacy policy.
2. Our commitments
- We process client data only on your documented instructions — the way you configure and use CushyCal — unless the law requires otherwise.
- Everyone with access is bound by confidentiality. Support access to your account is logged and you're notified.
- We maintain appropriate security measures: encryption in transit, encrypted credentials at rest, access controls, audit logs and daily backups.
- We help you answer clients' requests to access, correct or delete their data, and with security and impact assessments where relevant.
- We notify you without undue delay, and within 72 hours where possible, after becoming aware of a personal data breach affecting your data.
- On termination we delete client data as described in our privacy policy, except where the law requires us to keep it.
- We make available the information needed to show compliance with these terms.
3. Sub-processors
You authorise these sub-processors. We'll give 14 days' notice of new ones by email, and you may object by closing your account.
| Provider | Purpose | Location |
|---|---|---|
| Hosting and database provider | Runs the application and stores data | [region] |
| Stripe | Payments and billing | Global |
| Resend | Sends email | United States |
| Twilio | Sends text and WhatsApp messages (Pro) | United States |
| Google, Microsoft | Calendar sync, only for calendars the host connects | Global |
| Error monitoring provider | Error reports (no booking content) | [region] |
4. International transfers
Where client data leaves the country it was collected in, we rely on appropriate safeguards such as standard contractual clauses.
5. Contact
Privacy questions and requests: privacy@cushycal.com.